FAQ

What is CardioVet?
What services does CardioVet offer?
Where did CardioVet come from?
What makes CardioVet’s services better than what I currently use?
What makes the CardioVet device better than the one I have?
Does the CardioVet device come with accessories?
Is someone available to help us set it up once we receive the device?
If I purchased a device today, when would I receive it and be able to start sending cases?
How accurate is the reading from the CardioVet device?
Can the ECG tracing be viewed on my PC before sending it to the cardiologist?
Can I print the ECG tracing for owners or the medical record after submitting to a cardiologist?
Does the ECG device work with Smart Phones or tablets?

What is CardioVet?
CardioVet is a group of board certified cardiologists available 24/7 for fast, accurate telemedicine consultations. Our goal is to help your practice grow. By partnering with CardioVet, you increase the quality of medicine offered to your clients. We know fast, accurate diagnoses are vital to your practice – that is why we offer several service levels including 30 minute screening ECG and Super-Stat phoned results for critical consults.
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What services does CardioVet offer?
CardioVet offers a variety of specialty consultations by board certified cardiologists. A complete list of services and prices can be found here.
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Where did CardioVet come from?
CardioVet is brought to you and managed by PetRays.
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What makes CardioVet’s services better than what I currently use?
Not only are ALL cases reviewed by a board certified cardiologist, CardioVet enables access to sophisticated equipment for your clinic’s cardiac care including the new CardioVet ECG unit. This unit allows you to transmit your ECG tracing to us in one simple click.
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What makes the CardioVet device better than the one I have?
Far more dependable than transtelephonic devices using acoustic modulation for ECG transmission, the CardioVet digital device delivers consistent performance in a rapid and reproducible manner.
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Does the CardioVet device come with accessories?
Yes. The ECG device will come with a hard carrying case, 4 alligator leads, and a docking station for charging the device. Additionally, CardioVet has a wide range of limb plates for clinics that do not want to use the traditional alligator clips that can be purchased separately. Also available for purchase are longer equine cables (79″), as well as sets of replacement cables and alligator clips. All of these items can be found in our store here.
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Is someone available to help us set it up once we receive the device?
Instructions will be included with your delivery. Once you receive your new device, call us at 888-785-6300 and we will guide you to initiate a remote meeting. Our staff will then configure your PC to work with the ECG device and provide training. If you require further assistance, we are available 24/7 to assist you and can be reached at 888-785-6300.
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If I purchased a device today, when would I receive it and be able to start sending cases?
Patient care is our top priority. We want you to receive your unit right away and will ship your unit same day as purchased if completed by 4:00pm CST, Monday through Friday.
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How accurate is the reading from the CardioVet device?
Rest assured, the CardioVet device has been rigorously tested by numerous board certified cardiologists and emergency clinics prior to being released to the public. A sample ECG can be seen here.
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Can the ECG tracing be viewed on my PC before sending it to the cardiologist?
Yes, the tracing will be available to view on your PC. Once you visually confirm the ECG was acquired, you can submit for consultation with one mouse click.
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Can I print the ECG tracing for owners or the medical record after submitting to a cardiologist?
Yes. The ECG tracing can be printed once it is submitted to the cardiologist. Additionally, along with the cardiologist interpretation, you will receive a fax and/or email copy of the ECG.
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Does the ECG device work with Smart Phones or tablets?
The ECG device will work with Apple IOS devices with IOS 6 and IOS 7. Android support is coming soon.
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